Terms of Service

All-inclusive Tour Packages

All-inclusive package includes:

  • Bhutan Visa
  • Tours as mentioned in the itinerary.
  • Standard hotel room (Twin/double bed).
  • All meals (Breakfast/Lunch & Dinner) at a local restaurant or hotel.
  • SUV Car/ Mini Van / Bus with driver throughout your stay.
  • Experienced English speaking tour guide.
  • Sights & entrance fees as per the itinerary.
  •  Bottled water in the vehicle.
  • Government Fees, Royalty & Taxes.

Trekking package includes:

  • Experienced trekking guide.
  • Trekking cook.
  • Two person tents
  • Trekking permits
  • Foam mattresses
  • Utensils
  • Dining & toilet tents
  • Ponies /Yaks to transport equipment.

Not included:

  • Air Tickets.
  • Travel insurance.
  • Miscellaneous- Additional personal expenses such as souvenirs, alcohol, and laundry.
  • Tips for the guide and driver

Cancellation Policy

Tour Payments

  • No refund if cancelled less than 30 days from the travel date
  • No refund for no show or early departures
  • If guests do not complete the trek due to personal reasons there will be no refund. Accommodation & meals will be extra at US $ 40/person/night for those nights not used for treks.
  • If guests do not complete the trek due to weather conditions there will be no refund, however accommodation & meals will be provided free of charge by us.

Drukair

Druk Air Purchase: Cancellation Policy

  • 90% refund permitted for tickets cancelled more than 30 days from the date of travel
  • 75% refund permitted for tickets cancelled less than 30 days and more than 4 days from the date of travel
  • 50% refund permitted for tickets cancelled less than 10 days and more than 4 days from the date of travel
  • Refund not permitted for tickets cancelled less than 4 days from the date of travel

Bhutan Airline’s terms and conditions: Cancellation policy

  • 95% refund permitted for tickets cancelled more than 30 days from the date of travel
  • 75% refund permitted for tickets cancelled less than 30 days and more than 10 days from the date of travel
  • 50% refund permitted for tickets cancelled less than 10 days and more than 4 days from the date of travel
  • Refund not permitted for tickets cancelled less than 3 days from the date of travel

Note:

  • No refund for block purchase done on any discounted fares. The above refund conditions are applicable for full fares only. On cancellation of block purchase bookings, the applicable taxes if collected will be refunded to the tour operators.